Policy
Returns & exchanges
General principle
We make limited-edition, artisanal garments. To protect exclusivity and hygiene, we don't offer cash refunds — all sales are final. Returns are accepted for store credit or exchange only, under the conditions below.
The security tag
Every garment ships with a security tag attached. Don't remove it until you're sure you're keeping the piece. If the tag is removed, broken or tampered with, the item becomes non-returnable. No exceptions.
Eligibility
Start a return request within 48 hours of delivery by writing to us.
The item must be unworn, unwashed, in its original packaging with the security tag intact.
On arrival at our atelier the piece goes through a quality check. Once approved, the value is issued as store credit or the exchange is dispatched.